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Aeries Parent/Guardian Portal Support

Your central hub for Annual Data Confirmation, grades, attendance, and transcripts.

Important Login Note:

The Parent Portal and Student Portal use the same login page but separate accounts.
• Parents: Use the email on file with the school (listed on your July district letter).
• Students: Use your CUHSD Gmail and password.

Login

Access the Portal

Tip: Please add [email protected] to your contacts to ensure you receive the verification email.

Trouble Logging In?

  • New Families: Your account is created automatically. Use the email listed on your July district letter.
  • No Email? Check your Spam/Junk folder for [email protected].
  • Still Stuck? Contact your school office to verify your email address.

Annual Data Confirmation

Required for all families: Log in to the Aeries Parent Portal to update emergency contacts, authorize documents, and confirm student living conditions.

⊕ View Step-by-Step Guide (with Pictures) Click to Expand
  1. Login: Go to the Aeries Parent Portal.
    Important: You must use Google Chrome.
    Tip: To view the site in Spanish, click the "English" dropdown at the top right before logging in.
  2. Enter your email address in the "Email" box and click "Next". Your login email is listed on the letter you received from the District in late July. Aeries login page showing email field
  3. After logging in, select "Click Here" from the yellow banner at the top of the page. Yellow banner that says You have not yet completed the Student Data Confirmation Process
  4. You will answer a series of questions using the left-hand menu. After completing each section, click "Confirm and Continue" to move to the next tab. Left hand menu showing tabs like Family Information, Student, Contacts
  5. Family Information: Verify student living conditions. Check the boxes that apply to you. Click "Confirm and Continue" when done.
  6. Student: Verify your student's information. Click "Change" to fix incorrect info, then "Save," and finally "Confirm and Continue."
  7. Contacts (Crucial Step): Verify all contact info.
    • Select "Yes" for "Lives with Student?" for each parent/guardian.
    • Please list contacts including the student's dentist and doctor.
    • Pro Tip: Please use the "Employer" field to type the medical office/doctor's name.
    Click "Save" when done, then "Confirm and Continue." Example of completed emergency contact
  8. Income Survey: Complete the survey and click "Confirm and Continue."
  9. Documents: Review the Parent/Student Handbook and other items. You do not need to print these.
  10. Authorizations: Select "Yes" or "No" for each authorization question.
  11. Final Data Confirmation: Click "Finish and Submit" and then "Submit Final Confirmation."
  12. The process is complete! You may now access the portal normally. If you need to make updates later, log in and go to Student Info → Data Confirmation.

Grades, Canvas & Transcripts

Report Cards

View and download official progress reports and semester grades.

Path: Login → Grades → Report Card History

Course Requests

During the registration window (Jan/Feb), view your student's requests.

Path: Login → Classes → Course Requests

Looking for Homework & Assignments?

Use Canvas for daily classroom work, quizzes, and teacher messages.

Go to Canvas Support

Frequently Asked Questions (FAQ)

Find quick answers to common questions regarding the Aeries Parent Portal and data confirmation.

How do I obtain an Aeries Parent Portal account?

Your parent portal account is automatically created for you with a valid email address on file associated with your student. If you have not received an automated parent portal account creation email and/or have not received a district letter, please contact your student’s school of attendance to update your email on file.

Why am I not receiving a confirmation email?

Most email providers run some type of spam guard program. If you do not see an email, check inside your Spam, Junk, Bulk Items, or Trash folders for [email protected].

It is recommended to add the district email addresses to your contacts list. If you still do not see it, you may need to check your settings to allow these emails into your Inbox.

I still haven’t received my confirmation email, can you resend it?

Yes. From the Parent Portal login page (opens in new tab), click on ‘Forgot Your Password? (opens in new tab)’ You will be asked to input the email address you have on file. A confirmation email will be sent to you that will allow you to change your password. Please read the email carefully and follow the instructions it provides.

I have checked my Spam, Junk, and Trash folders, and I still have not received an email. What should I do?

Please call your student’s school of attendance to verify that your email matches the email on file. Be ready to provide your student's legal first name, legal last name, date of birth, your relationship to your student, your name, and contact information.

My email is red and I can't update it.

To change the email address used for login, you must log in and navigate to Options (top right) → Change Email. If you are still having trouble, please contact your school office for staff assistance with updating your contact information.

I don’t have an email account, do I need one to access the Parent Portal?

Yes. You must have an email address to use the Parent Portal. If you do not currently have an email account, you can create a free Google email account (opens in new tab).

I have more than one student attending CUHSD. Do I need to create a separate account for each?

No. You do not need a separate Parent Portal account to access more than one student. If a sibling isn't appearing, your email address may not be linked to their record. Please call your students’ school(s) of attendance to verify that your email matches the email that is on file on their emergency contact card.

Still Need Help?

Assignment Questions

Message the teacher directly via Canvas.

Attendance Issues

Contact the Attendance Office at your school.

Account/Login Issues

Contact your school Main Office for password resets.